About Rex
Born and raised in country Australia, Regional Express (Rex) is the nation’s largest truly regional carrier, connecting communities across six states. Guided by ‘Our Heart is in the Country’, we are dedicated to delivering heartfelt hospitality at every stage of the customer journey.
The Role
An excellent opportunity exists for a suitably qualified and highly motivated individual to join the Rex Airports team in the full-time role of North Queensland Airport Manager, based at Cairns Airport.
Position Responsibilities:
- Performance monitoring of service level agreements for contracted service providers such as the Ground Handling Agents, catering suppliers, refueling and freight agents.
- Oversight of operators in Cairns and across our ports in Northern Queensland.
- Liaison with other airlines, airports and appropriate authorities.
- Ensuring compliance with Company Policies, Procedures and Code of Conduct.
- Comply with company safety policies and standard operating procedures.
- Provide ground handling training to staff and ground handling agents as required including check-in and ramp functions.
- Oversee operational standards at Rex ports across Northern Queensland and undertake ground training and operational reviews.
- Oversight of on-time performance across Northern Queensland.
- Liaison with other Company departments on operational matters.
- Perform administrative support for flight operations matter such as manual amendments or other duties as directed by the General Manager Flight Operations/Chief Pilot or delegate.
- Management of damaged/mishandled baggage claims for Northern Queensland ports.
- Perform other duties as directed by the National Airports Manager or delegate.
Selection Criteria:
- Excellent communication, interpersonal and relationship building skills.
- Task driven and focused with an ability to time manage, prioritise and multi task.
- Strong customer service experience in a fast-paced, high-service environment with airline/industry experience preferred.
- Ability to work independently and to be self-motivated.
- Experience with Sabre DCS is beneficial but not essential.
- Excellent organisational and administrative skills.
- Strong Microsoft 365 skills.
- Well-presented, professional, and enthusiastic about supporting regional aviation.
- Meet the requirements to be able to obtain an ASIC (Aviation Security Identification Card).
Conditions:
Salary and conditions will be discussed with the successful applicant.
To Apply:
Please apply via the 'Apply Now' button below by 07 January 2026.
Regional Express is an equal opportunity employer
